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What Social Media Sites You Should Be On and How to Push Past Fear with Laura Roeder

I didn’t sleep well this past Tuesday night. You want to know why? Because on Wednesday I had the opportunity to chat with and interview the lovely Laura Roeder.

I was so excited to talk to Laura, because she has had a HUGE impact on my business. Her products have helped me reach success.

Some highlights from this interview with Laura Roeder include:

  • Why she fired all of her web design clients
  • How she became the go-to person for social media marketing
  • Her tips for entrepreneurs who are nervous about pitching guest posts and interviews
  • Why you need to stop thinking and take action
  • How she made 30 to 40 sales from her very first offer
  • What social media sites you should be on and why
  • The book that has had the biggest impact on her business

After you’re finished listening to the interview, I highly recommend that you check out Laura’s website {and sign up for The Dash} and Creating Fame.

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5 Tips to Rock Twitter + A Holiday Song Medley

I tortured my husband in making this background. He did not want to hang ornaments from the ceiling for 30 minutes on Sunday afternoon, but somehow I convinced him that a good holiday background included ornaments hanging from the ceiling. And, we only shattered one ornament in the making. I think that’s pretty impressive.

The last minute of this video includes a Blacksburg Belle holiday medley which basically means my husband decided it would be a good idea for me to sing pieces of holiday songs. I’ve got two warnings for you before you watch:

1. I got kicked out of chorus in the fifth grade, because my singing was sooooooooooo bad.

2. I struggle to remember words of songs, even popular songs, so I make up my own words most of the time. The only song I know all of words to is Baby Got Back by Sir Mix-A-Lot. True story.

Wanna recap of the video? Here are the 5 tips for rocking it out on Twitter:

1. Just do it.

Just join already. Twitter is a lot of fun, and if you don’t think so, we can’t be friends. And, don’t worry too much about what you say on Twitter–it’s not that big a deal. If you want a rule, give it the customer and friend test. Would you say it to a friend? Would you say it to a customer?

2. Follow bloggers and creative entrepreneurs who you like.

3. Personalize your Twitter profile.

Use a picture of yourself for your avatar and personalize your background.

4. Don’t just promote yourself.

This is a super duper huge turnoff. Be social.

5. Don’t auto direct message people, especially a link that sends the person to a product or your shop.

Enjoy this video? Please share:

5 Tips to Rock Twitter + @blacksburgbelle singing a holiday medley. She got kicked out of chorus in fifth grade–just a warning. Click to Tweet.

And, help out all the Twitter newbies by leaving your top tip for using Twitter in the comment section below.

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Hurrah! New Digital Guide is Here: Marketing for Creatives

You know those days where you work for 12 hours straight and things start to get smushy and blurry in your head. I had one of those days yesterday. I was bound and determined to get this new digital guide done before flying to NYC for RHHLive, and I did it! I’m pumped.

Here’s the deal. I put together this digital guide after asking you guys about your biggest struggles. I got over 50 responses that included marketing and promoting your products. I wanted to make something that you specifically asked for–and something that is well within your budget if you’re struggling to stand out in the creative niche.

I’m about to board a plane, so I gotta run. But, you can check out all the juicy details here.

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How to Launch Your New Website or Blog

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We’ve all heard the saying, “Build it and they will come.” I don’t want to shatter your dreams, but this doesn’t apply to websites or blogs.

You can build a beautifully designed site, add useful content, and wait around for months or years for readers and customers. You have to work to build a readership and customer base. It won’t happen just because you put together an online home for your biz.

That’s the bad news. But, don’t get discouraged—I’ve got some good news for you. If you’re willing to put in the work, you’ll definitely be rewarded.

Whenever you launch a new website or blog, you’re starting from zero. It can seem discouraging, especially when you compare yours to established blogs and websites. I’m going to tell you how to jump from zero readers to hundreds within two to three months, but this will only work if you do the work. I know this works, because it’s how I gained close to 1,000 readers within the first three months of launching Blacksburg Belle.

You’ve got to start with a site that you’re proud of and looks professional.

You can’t be surprised by a lack of interest in your new site if it’s unprofessional. Some things that make a website look unprofessional include: a banner/header that’s squished or incredibly large, too many fonts, too many colors, a cluttered sidebar, links that don’t work, lack of cohesion, poor design, and lackluster photos.

Before you think about launching your site, get feedback from other creative entrepreneurs that you trust. Ask them to give you some constructive criticism. Or, if at all possible, work with a web designer who will ensure that your site rocks. {I recommend Zoe Rooney!}

You also need to make sure that you have something worth showing on your site. For instance, if you have an amazing ecommerce site, but you’ve only added a couple products, you’ll want to wait until you fully stock your shop before you launch. If you worked with a designer to build a lovely blog but you don’t have any content on it, you want to add at least two weeks worth of blog posts so that people have something to read or watch when they get to your site.

You’ll want to have an about page that shows off your personality and brand, because that will probably be the most viewed page during your launch. People will want to know who you are and why they should care. If your about page completely bores them, you’re likely to lose them. Make sure you have a nice, professional photo of yourself on this page.

Plan a launch. Yes, you need a plan!

If you don’t make a plan and schedule things, your launch will probably have a really hard time taking off. First, decide what date you’re going to “launch” your new site. This is the date that you’re going to make your site public and start promoting it.

Give yourself time before the launch to prepare. I’d say that you’ll want at least two weeks to make preparations. If you want to land guest posts and interviews on other blogs, you’ll need time to contact those writers and editors, hear back from them, and then put together content for them. If you’re pitching blogs with large audiences, you’ll need even more time.

Leverage other people’s audiences.

This is a must. I know some people get shy and scared off when I tell them that they need to pitch guest posts, interviews, and features to other bloggers, but it’s the best way to get new traffic to your site in a short amount of time. And, if you have a site that you’re proud of and a way to help another person’s audience by sharing your expertise, you shouldn’t let your fear hold you back.

Pick at least five blogs that have a similar target market or readership and send email pitches to those bloggers. For instance, if you sell modern handmade throw pillows, you would pitch features, guest posts, and interviews to design, modern, and creative blogs. You could pitch an interview to a blogger who features a new creative entrepreneur each week. You could pitch a guest post on designing a modern living room space on a budget to a design blogger. You could pitch a feature of your pillows on a blog that focuses on handmade products.

With almost all features and guest posts, you get to include a little bio paragraph. Make sure you announce the launch of your new website in that bio paragraph and invite readers to come check it out. If you’re doing an interview, make sure to include information about your new site.

Keep your pitches short, and include a link to your new site. Let the blogger know that you’re launching your new site, that you’d love to let her readers know about it through a guest post or interview, and why you think your site is a good fit for her readers. Make it easy for the blogger to say yes.

Connect with other bloggers in and out of your niche.

Right after I launched my blog, I led a blog series that helped me to connect with a lot of established bloggers in the handmade community. The blog series also connected a bunch of our readers. We all benefited from being a part of the series.

You can also connect with other bloggers through social media, commenting on their blogs, and interviewing them for your blog. Reach out and focus on building relationships. If you do, your readership and customer base will grow.

Capture new readers with an email newsletter.

When you launch a new site and work really hard to get new eyes on it through guest posting and interviewing, the biggest mistake you can make is letting those new readers leave without making a lasting connection.

The best way to stay in contact with your readers is via an email newsletter. Many people still don’t know what RSS feeds are and many people will forget about your blog or site. We’re all busy, and we just forget about things. But, they won’t forget if you keep in contact with them via email. Almost everyone checks their email regularly.

Before you launch, make sure that you have a prominent email opt-in on your site. If you’re launching a blog, put that opt-in box in the upper right corner of your sidebar. Give your readers a reason to opt-in for your emails, and you’ll have a lot more people who opt-in.

In the end, my message is this: don’t wait around for readers and customers to find you after you’ve launched your site. Get out there and promote it.

***Thanks to Suzi Buchan for giving me this topic idea.

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Watch this before you send out another pitch…

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Facebook Fame: How to Get Your Business Discovered on Facebook

I’m not tech-savvy, and I don’t like wasting hours trying to figure out tech-related stuff when I could be creating or writing. That’s why I love Laura Roeder. She has a gift of taking seemingly complicated stuff and making it super simple. Laura breaks things down into easy-to-follow and actionable steps. It’s pretty much a dream for those of us who would rather run up hill for 15 miles than figure out how to create a landing tab on our Facebook pages.

In her book, Facebook Fame: How to Get Your Business Discovered on Facebook, Laura explains it all. You’ll learn:

  • What’s against the rules and could get you kicked off Facebook
  • The difference between profiles, groups, and pages and which one you want to choose for your business
  • Important things to consider when choosing a name for your Facebook page
  • About the settings and which ones are important
  • How to get demographic information about your community
  • What apps are, how to add them, and the ones that Laura uses on her page
  • What a landing tab is, why you might want one, and how to set one up so it looks professional
  • How to integrate Facebook on your website
  • How to use Facebook as your page
  • Why you should set goals to measure your success on Facebook and types of goals you might consider establishing
  • How to get more people to “like” your page
  • How to automate Facebook updates to make your life easier and spend less time on Facebook
  • How to use Facebook in a way that helps your business, but doesn’t take up more than 15 minutes per day
  • How to use Facebook to be seen as a leader in your field
  • What the side-effect method is
  • Plus, you’ll get access to five case studies that prove that putting these techniques into place will increase your success on Facebook.

If you want a guide that’s going to take you from the very beginning of setting up your page to using your Facebook page to establish leadership in your field, then this book is for you.

The truth is this: If you run a business, you need to be on Facebook. There are over 750 million active users on Facebook which means your target market is probably on Facebook. It only makes sense to get your business on Facebook to connect with the people who are already there and waiting to connect. Now, if you’re like me and you’d rather be doing anything else other than technical-related stuff and want an easy way to get this done, get this book and follow the steps.

To kick things off, Laura is hosting a book launch party on September 14th. You can sign up here to participate!

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Super Awesome Interview Takeaway: The #omhg Chat

In my last Interview Takeaways post I highlighted a few different interviewees and different bits of advice they offered. But today I want to focus on just one new interview takeaway because I have found it to be extremely valuable and I hope you will check it out.

April recently interviewed Jessika Hepburn of Oh My Handmade Goodness for ARTrepreneur and they spoke about making connections within the handmade community.

Some of you may already know about it, but if you don’t, I implore you to check out Jessika’s weekly Twitter chats. Every Thursday from 1-2pm EST Jessika hosts a chat for people in the handmade community to come together and talk about relevant topics. Each week there is a different theme or topic of conversation and different people come to chat (although there are lots of regulars.)

You might be thinking that you kinda already chat with handmade community members on twitter and so what is the point? The point is that Jessika has, through the facilitation of these discussions, brought people together and given them a place to connect but also discuss, ask and nurture their businesses and the community it operates in.

Through these chats new ideas, collaborations, projects, products and businesses have come about. Tons of brainstorming happens right in front of your eyes! It’s amazing! People become friends and supporters of each other. Newbies meet people who have been around a while and people with ideas meet people who want to make ideas happen. People come with insights or concerns, questions or helpful bits of advice. There is a place for everyone and it’s really fun and it’s very very valuable.

Jessika is all about making connections and creating community. She does so on her blog and she does so on Twitter during her weekly chats and beyond. Her influence resonates with those who connect with her and they go on to make more connections as well.

Through Oh My Handmade Goodness I have found people who I have hired and people who I love to chat with and people who I now follow.

There might be something exciting, or someone exciting, waiting to connect with you! Join Jessika and company for the next Twitter chat using the OMHG hashtag ( #omhg )on Twitter next Thursday at 1pm! Follow Jessika now and she will probably tweet a reminder!

Can’t join us? Wish you were there for the others? Jessika posts transcripts and highlights on her blog after the chats!

Hope to see you there!

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How to Get Creative With Your Marketing Budget

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Wanna get creative with your marketing budget?

On Wednesday, I published a post on how you might be wasting your marketing budget and why you should stop. You should check out the comments from that post, because some creative entrepreneurs talked about their experiences.

And, at the end of that post, I promised to cover some ways that you should be spending your marketing budget. So here we go.

Free Marketing Ideas

Who doesn’t like free? Some of these free marketing ideas will get you much further than if you spend money on a blog ad. Guaranteed. But, they take time. You’re trading time for money, but I think it’s worth it.

1. Guest posting.

Want to get in front of hundreds or thousands of people in your target market in a meaningful way? Pitch a guest post. Too many super smart creative entrepreneurs shy away from this marketing venture, because they’re either afraid of rejection or don’t think they have anything valuable to contribute.

You gotta get over that fear. Every creative entrepreneur has meaningful stuff to offer. I promise. What if you don’t enjoy writing? That’s cool. You can put together other ideas. For instance, if you sell prints made from original drawings, you could:

  • Make a fun print that says, “Happy Father’s Day” and pitch it to a blogger to post and allow her readers to download and print for free the week before Father’s Day. Then, when her readers love your print, they hop on over to your shop or site to check out your stuff. And, you’d also be super smart and put your business name at the bottom of the print, so the people who print it off see your business name on a regular basis.
  • Put together a video tutorial showing other artists how you make your prints including the equipment you use and pitch it to a blog that focuses on helping artists make more money. Many artists and makers buy handmade stuff, so don’t overlook that group.
  • Compile a tutorial on how to draw something and pitch it to a blog that focuses on creativity.

The possibilities are endless if you really consider your strengths and go with what you already know how to do well.

2. Land an interview.

I’ve already covered this topic extensively in a post that I wrote for Etsy. You can check it out here.

3. Use social media.

Twitter and Facebook are free avenues to connect with your target market and promote your business. You need to use social media wisely. Too often I see creative entrepreneurs using social media ONLY to promote themselves or send out a link every time they upload a new item to Etsy. That’s not gonna work. It’s called social media for a reason. You’re supposed to be social. You can check out this article that I wrote on using Twitter to increase your creative biz success if you want more info.

Creative Marketing Ideas That Cost Some Money

You need to have a marketing budget. This is a must. It can be small. If you can only set aside $15 each month for marketing, that’s fine. If you can set aside $50 for marketing, that’s even better. You need to determine how much you can put towards marketing your business.

But, I wouldn’t spend that money on blog ads UNLESS—and this is a big unless—it’s a blog that you love and the blogger will also put together a sponsored post for you. Ask if they’ll interview you for that sponsored post, because interviews give their audience a way to connect with you. And, it’s less cheesy then the blogger putting up a picture of your product and saying, “this is the greatest product ever—buy this.”

So, here’s where I would put that marketing budget to work:

1. Targeted giveaways.

Giveaways have to be done correctly to benefit the maker. If you pick the wrong blog that has the wrong audience, it’s not gonna help you. If you pick a blogger that doesn’t know how to run giveaways so that they’re beneficial to both parties, it’s not gonna help you. Here’s how to approach it:

  • Find a blog that has an engaged audience. The blog doesn’t need to have 10,000 readers for it to benefit you—but it does need to have an engaged audience who respond to calls to action. You can tell if this is the case by looking at other giveaways on the blog. How many people entered? How many comments were left? Also, look at the other posts. How many people leave thoughtful comments?
  • Make sure the blog’s audience is right for your stuff. If you sell gothic jewelry, you don’t want to pitch your giveaway to a girly blog that has a girly audience that isn’t interested in gothic jewelry.
  • Put together a thoughtful pitch. Too often creative entrepreneurs think that they’re doing the blogger a huge favor by offering to do a giveaway. The blogger still has to do the work of putting together, hosting, and conducting the giveaway. That’s work. So, you need to let the blogger know why this giveaway will benefit her audience.
  • To enter the giveaway, you want the readers to have to visit your shop and leave a comment about what they like the most. This way they connect with your shop, browse, and pick something that they really like. This psychologically sets them up to buy from you in the future, because they’re identifying as a person who likes your stuff and they’re picking something specific they could see themselves buying.
  • When the blogger announces the giveaway winner, give her a small discount code {like 10 or 20%} to offer to readers who didn’t win. The people who already identified as liking something specific in your shop might go buy it with their awesome discount. Also, have the blogger point her readers to your newsletter list, so they can sign up for future announcements and discounts. This way you build your list and increase your chances of future sales.

2. Give your current customers some lovin’.

Did you know it’s easier to get repeat customers than it is to get new customers? It’s true. You should be treating your repeat customers like gold. Invest some of that money in giving something special to these customers. For instance, if you sell original art and prints, you could make pocket-sized notebooks with your art on the cover and send one to all of your repeat customers as a thank you.

Or, you could get super creative and start paying attention to your customers. If someone has bought from you a couple times, you could look her up on Twitter. Maybe you notice that she loves Starbuck’s mint chocolate chip frappuccinos and that she’s struggling with her role as new mom {you know this because she talks about this on Twitter}, so you send her a $10 gift card to Starbucks with a note saying, “I know how rough the first few months of motherhood can be—I’ve got two young children. You need all the caffeine you can get! :) So, the next couple mint chocolate chip frappuccinos are my treat.” You sign the note and include your business card, so she knows who it’s coming from.

Could you imagine your response if a handmade business did something like this for you? I know I’d be a loyal customer for life and I’d also tell as many people as possible about the experience. That $10 would result in tons of word-of-mouth marketing.

3. Invest it in your current marketing.

Your business cards, your logo, your shop banner, your packaging, your product photos all fall into marketing. Instead of adding to what you’re already doing, figure out how to do the stuff you’re doing even better.

You could save your $40/month marketing budget for three months and then get your logo professionally designed. Or, you could hire a coach to help you with your branding. You could get your business cards professionally designed or have a graphic designer redo your shop banner. If you focus on making your business look professional and unique, your sales will increase.

4. Renew your products.

Okay, this one isn’t creative, but in my opinion, you need to do it. I’m a big fan of renewing your products on Etsy. Many of the successful entrepreneurs that I’ve interviewed for ARTrepreneur have said that they see an increase in sales when they renew and a decrease in sales when they don’t. If you sell on Etsy, you should set aside a small part of your budget for renewing and figure out how that breaks down on a regular basis. For instance, if you can put $10 towards renewing each month, you should be renewing 1-2 products per day.

When you renew your products, they move up to the front of the search results. If you don’t add new products or renew your products for a couple days, your products get buried in the search results and they’re less likely to be seen by people shopping on Etsy. This means fewer sales.

I could go on and on about different ways to promote your products, but I think I’ll stop here. My advice is to get creative. Try different things. When something works, do more of it. If something doesn’t work, stop doing it.

Quick Note: I updated my coaching packages and I’m offering a time-limited discount on two of them. You can check them out here.

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Want to be Crafty and Connected? Promote Your Biz with Jess Van Den

{Jess Van Den}

1. I know you’re awesome—but for those unfortunate souls who don’t already know who you are and what you’re all about it, can you give them a brief overview?

Sure! I’m Jess Van Den, and I’m a creative entrepreneur. I the jewellery designer and silversmith behind the label Epheriell {Epheriell.com}, and I also make cute, affordable vintage-style jewellery under the label Vintette {Vintette.Etsy.com}. I’m a full-time crafty lifestyle blogger over at Epheriell Designs {EpheriellDesigns.com}, as well as running my Crafting a Business {JessicaVanDen.com} blog, which is all about sharing tips and my own experiences about running an online indie craft biz. Finally, near the end of last year I launched the first issue of *bespoke* zine {bespokezine.com} – a full-color print zine all about handmade, vintage, art, photography… and living a creative life! Issue 2 has just come out, and Issue 3 is well on it’s way – it will be out in early June!

In fact – *bespoke* is a fabulous social media success story – it was created and sold almost purely through social media (mostly twitter and facebook) – the 500 copies in the first print run sold out within 2 1/2 months (this includes connecting with at least 15 stockists throughout Australia). The only promotion I did was via social media… and one very small ad on one Australian crafty site. If I wasn’t already convinced of the power of social media, that certainly clinched it for me!

2. Let’s talk social media, since you’re launching an ecourse, Crafty & Connected {affiliate link}. How can social media help creative entrepreneurs?

Social media is fast becoming a crucial marketing tool for all businesses, not just indie biz. However, those of us with our own micro-businesses are uniquely situated to really get the best out of social media – because it’s all about building relationships. People do business with other people – and they like to do business with people they know and trust.

In the old days, this meant you might have a local butcher, say, that you trusted and knew would always give you the best quality and the best deals. Well, nowadays, our connections are global – not just local – so we can make connections with and build relationships with our right people (or target market, in marketing-speak) no matter where they are. Social media makes it easy and fun to connect with the people who want what you have to offer!

According to this study, 67% of people who follow a brand {and remember, as an indie biz, YOU are your brand!} on twitter, and 51% of brand followers on facebook will buy from that brand. Those are pretty impressive numbers! So, if you’re not on social media, you’re missing out on a lot of potential customers!

3. To help readers who are new to social media, can you share your top 3 tips?

Number 1 is to be authentic. Social media is all about building trust – in you and your brand – a crucial aspect of running a business online.

Number 2 is that it’s not about the numbers, it’s about the quality of interaction. I’ve seen people with supposedly small follower numbers have a big impact because they take the time to engage with their community.

Number 3 is to have fun! You need to find the social media platform that doesn’t feel like a chore – it should be somewhere you enjoy hanging out – that will show through in the content and quality of what you share.

4. If you could only pick one form of social media to use to promote your biz, what would it be and why?

Twitter, without a shadow of a doubt. It ticks all the boxes for me – it’s fun, fast, powerful in its reach. Twitter is all about the conversation – and I love the immediacy of it. You can ask a question and have 5 replies in less than a minute.

Twitter has been the most powerful tool for my business to date, and its reach is only growing as more people switch on to the power of the platform.

5. Once you get the hang of it, social media can be so much fun that you end up spending way too much time on it. What recommendations do you have for creative entrepreneurs to manage their time wisely on social media?

Oh, this is so true! It can get a bit addictive – I have to say I’m pretty addicted to twitter. However, to use it well, you don’t have to use it a lot! I tell people when they’re getting started with things like twitter – just dip your toe in three times a day. Say, when you’re checking your e-mail in the morning and evening, and perhaps at lunchtime (even easier if you have it on your phone). Spend 10 minutes looking through the recent conversation, make some comments, RT some links… just touch base.

I would also advise switching off once in a while! Take a whole day off (heck, I advocate taking a whole day off at least once a month – though I do struggle with that, myself!) unplug everything and just indulge in some you time, by yourself or with your family. Especially if you’re an introvert (like me) spending too much time on social media can be draining, and you don’t want to sap away all that fabulous creative energy! Social media should be energising – so when it’s gone over the edge from energising to tiring, it’s time to step away for a little bit, and recharge.

7. Okay, you’ve got us hooked. Tell us more about Crafty and Connected and how to join, please!

Crafty & Connected is an online course that runs for 6 weeks – May 2nd to June 10th. When you sign up you receive access to a private blog, which is where all the content will appear over duration of the course. The classes include lots of info, pictures, videos and activities to help you get the hang of social media, and join the conversation with confidence!  There are also 3 Q&A chats during the course where you can ask me any questions you have!

You can sign up over here {affiliate link} but be quick to take advantage of the early-bird registration price – early-bird pricing ends on April 20th!

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Why Relationships Matter More Than Any Other Marketing Tactic

During my first consulting session, the client asked me how I’ve built such a large following on Blacksburg Belle. The short answer was, “relationships.”

This past Thursday, I had 4,933 visits and 11,802 page views in one day, and Blacksburg Belle is not yet 3 months old. I’m proud of those numbers. But, I can’t take all the credit.

Yes, I write all the content, but there’s no way I would have been able to get my content in front of so many people in such a short amount of time on my own.

Consulting and Big Ideas

One month after starting Blacksburg Belle, I won an hour of Srini Rao’s {from BlogcastFM and Skool of Life} undivided attention. He gave me a list of ideas on how to take my blog to the next level.

I took one of those ideas to start a blog series with other women in my niche and I ran with it. While collaborating with those women, I built relationships that have lasted long past the two week blog series. I’ve guest posted on some of their blogs, and I’ve been asked to be a permanent contributor to two of their blogs. If you’re anything like me, you’re super protective of your blog, so I consider it an honor to be asked to be a permanent contributor.

During the blog series, Etsy included the introduction to the series on the Etsy success reading list. This led to a spike in views, newsletter subscribers, and blog subscribers. This got my blog in front of a lot people in the handmade community.

So, basically, my consulting session with Srini led to the big idea of hosting a blog series which led to lots of press, long-lasting relationships, and many more opportunities.

Content vs. Relationships

I don’t want to only give you half the story. It’s not all about relationships.

If you want to build a loyal following on your blog in a short amount of time, you need to do two things: provide your readers with useful content and focus on relationships.

Great relationships can only do so much for you if don’t provide good content. The people you’ve built relationships with aren’t going to want to share your content if it isn’t any good. If I don’t think you’re blog post is going to help or benefit anyone, I’m not going to share it on Twitter or link to it on Facebook. If I send my readers and followers to crap, they’re going to stop trusting me.

On the other hand, if you have awesome content that solves your target market’s problems but you haven’t spent any time developing relationships, you’ll have a difficult time sharing it.

What Does This Have to Do with Marketing?

When you build authentic relationships with other people related to your niche, they’re more likely to support you. They’re more likely to retweet your tweets, send their followers to your latest products, and promote you on their blogs.

Basically, when you make solid connections with others, they’ll start to market your stuff for you. When you build a network of like-minded individuals, they’ll promote your stuff to their audiences. When you build strong connections with your customers and wow them with your products and services, they’ll refer new customers to you.

When other people market your products and services and refer others to you, you don’t have to work as hard to sell your stuff. Others do it for you.

How You Can Apply This to Your Business

First, you should transition from thinking about your customers and readers as dollar signs to thinking of them as individuals and people. When you shift your focus, you put people first and appreciate each customer. This will help you make each customer experience enjoyable which will lead to referrals and repeat customers.

Second, start connecting with others in and out of your creative niche. You should not start relationships out of greed, because it will be very transparent. Instead, start relationships with an open mindset—without expectations of what that person can do for you. There are many ways you can do this including:

1. Pick three blogs that you enjoy reading, and leave thoughtful comments on those blogs on a regular basis. When you do this a handful of times, the blogger will start to remember your name. She might visit your blog and leave a comment, she might reply to your comment, and you might start a relationship.

2. Email someone in your niche who inspires you just to let that person know that they inspire you. Don’t ask for anything and don’t expect anything.

3. Host a blog series to provide valuable information to your readers and to network with other people in your niche. Listen to my interview on BlogcastFM to hear exactly how I did it and the steps you can take if you want to try it.

4. Start an interview series on your blog, and interview people who are related to your niche. This is a great way to make connections while promoting others.

5. Guest post on other blogs. If you want to drive traffic to your blog and make connections with other bloggers, write quality guest posts.

6. Promote others without expecting anything in return. If you read an inspiring or thought-provoking blog post, retweet it or link to it on Facebook. If you purchase a handmade item and it exceeds your expectations, promote that artist on social media.

7. Pay for consulting. When you invest in your business, you’re more likely to take action, and it’s helpful to have an outsider look at your business. They can usually spot issues and areas that need improvement that you might have overlooked. Plus, you get a mentor who will support and encourage you.

8. Join a membership program. Many membership programs have relatively low monthly fees and high quality information and people who want to connect. For instance, I’m a member of The Creative Empire. Through this membership site, I’ve networked, I’ve made friends, and I get access to conference calls with industry leaders, monthly seminars, and information-packed forum posts. I can ask a specific question about my business, and get responses from others in the handmade community.

9. Go to conferences. I hate giving advice if I haven’t done it, but I feel like I can recommend this one, because I’m going to my first conference this weekend. Just the thought of meeting people I’ve interacted with online is energizing and motivating. Plus, someone I seriously respect, Laura Roeder, highly recommends going to conferences to meet people in person. She says that meeting in person enhances your connection and relationship. And, that makes sense.

10. Brainstorm other ways that you can collaborate with other people in and out of your niche. If you’re a photographer, you might approach someone who puts together ecourses for the handmade community about working together on a product photography ecourse. If you’re a mixed media artist, you could collaborate with a few other artists in your area to host an art show together. Think outside the box to come up with ways that you can collaborate with others in a way that will benefit all the parties involved.

What’s your top priority? What’s the most important thing in your life? I’d bet your answer has to do with relationships. Your family, your kids, your friends. Why? Because, the money and the stuff doesn’t matter without the relationships. Take this idea and use it in your business.

When it comes to your business, is your top priority relationships and people? Is it making your customers feel special and providing them with value? If it’s not, I’d bet that you’d see a lot more success if you made it your priority.

This post is part of a series of posts covering brilliant marketing tricks. Check out the introduction on heartmade and follow along with the other posts. If you missed yesterday’s post, you can find it on Handmadeology.

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